Domestic orders generally ship within 48 hours of receipt (Monday through Friday, not including holidays) when all items ordered are in stock and available. If you are selecting standard ground transportation, please allow up to one week for delivery of items in stock. We do utilize the Address Verification System, so please make sure your billing address is accurate. Please note that carriers do not ship to PO Boxes. Order and delivery status can be obtained by either logging in to you account at www.kamweld.com or by calling us during normal working hours (8 am - 5 pm US Eastern Time. Phone: 617-558-7500).
International purchases and shipments require wire transfer or credit card as a method of payment. For International purchases, please send an email to firstname.lastname@example.org or call 1-781-762-6922 during 8 am - 5 pm Eastern USA time for further information.
For overnight delivery and special requests. An overnight order will be shipped the same business day on a "best effort" basis, if items ordered are in stock and available. Orders must be placed no later than 12 Noon Eastern USA Time. Orders received after 12:00 PM requiring next day delivery will be shipped the next business day.
Kamweld Technologies Warranty Policy
Kamweld Technologies, Inc. (the “manufacturer” or “Kamweld”) warrants its products and repair services to be free from defects in materials and workmanship under limitations of normal operation by the purchaser, as prescribed in the instructions furnished to the purchaser, for a period of 90 days from the date of purchase. Except as set forth herein, Kamweld makes no warranty respecting the merchantability of its products or their suitability or fitness for a particular purpose or use.
Kamweld shall not be held liable for any damage to person or property resulting from any breach of this warranty, nor be responsible for any work done or repairs made by others, unless authorized in writing by the manufacturer. In no event shall Kamweld be held liable for incidental, special, or consequential damages. This warranty is limited to the replacement of the product for the period set forth above.
This warrant shall become void if the purchaser modifies the product, uses the product in a manner that in the manufacturer’s judgment exceeds its design capability, or if evidence of negligent or abusive operation is present.
Kamweld Technologies Return Policy
Products purchased directly from Kamweld Technologies may be returned within a period of two weeks from the date of purchase in their original "Unused and Undamaged" condition. The purchaser bears responsibility for any damage caused as well as all shipping costs. Used products may not be returned. All returns are subject to 25% restocking fee. Non-shipped orders can be cancelled, however, there is a 10% processing fee.
The purchaser's account will be credited, and/or credit will be issued to the purchaser within 30 days after the product has been received, inspected, and deemed to be in its original "Unused and Undamaged" condition. All returns will require an authorization number to be issued by the manufacturer.